buildtik was created & founded by Rohan Saunders, a Registered Domestic & Commercial Builder in Melbourne, Defect Expert Witness, & Leaky Building Syndrome Consultant with 25 years industry experience. Through decades of performing construction stage inspections (base/frame/lock-up/fix/final), expert witness reports, leak detection, warranty claim assessments for the BPC, and rectifying trade defects as a Builder, the most common and critical defects in the building industry have been identified. This unique data set of information has been utilised to create micro-learning videos to improve quality assurance & mitigate a Builders risk. Following the content in the videos will considerably reduce building defects and future proof the performance of buildings and houses.
The unique data set of physical site defects have been linked back to the formal detail from the NCC, Australian Standards, The Guide to Standards & Tolerances, & Manufacturer Installation Guides, to produce a catalogue of short content videos. The video shorts are relevant to the defects that really matter. The videos explain installation methods, the ‘how’ a task is done. The cutting-edge model has an L & D focus, is pro-active, aimed to increase productivity &efficiency, and decrease defects and associated costs.
The videos also link installation tasks where cross-disciplines occur, and where important mandatory standards are hidden. For instance, the detail for grading a box gutter is contained in the Stormwater Plumbing Standard AS3500.3, whereas the installation trade is a carpenter. Another example would be drainage for highly, (H1 or H2) or Extremely (E) soil classification sites where the footing system is a stiffened raft slab, a waffle pod slab, or even a strip footing. In this case flexible joints, swivel joints, or couplings to any drains attached to, or emerging, from underneath the building must be installed. This detail is contained in The Residential Slabs and Footing Standard AS2870, whereas installation is a plumber.
Simply by searching the video library, the builder or developer can click and send the videos by MMS direct to the tradies mobile phone during the scheduling, purchase order, QA, or QC stage. One tap touch-point, no passwords or logins, the tradie selects his/her native language.
You can send videos by MMS in the moment, or schedule them to arrive in the future, right when your trades might need them. Right into the palm of their hand.
The videos clearly show, with the use of a narrator, animation and burnt-in captions, the most common and critical building defects across all general trades in the national construction industry. The video format is best practice benchmark leaning and clearly detail how to perform installation tasks to remain defect free.
“Explaining difficult ideas using only text or slides can leave learners confused. With visual media, you can demonstrate, visualize, and animate tough concepts in ways that bring clarity and build confidence. Short, focused clips work best — just enough to spark insight and convey key information without cognitive overload.” Source: Five Advantages of Using Videos in Teaching, Holly Owen, 7/10/25
Only the Admin User has access to the video library.
An Admin User is typically a person that works for the builder or developer with a direct link to on-site construction trades and want access to the platform to either learn in-house, or be able to distribute videos to trade mobile phones. Such people would include a project co-ordinators, trade schedulers, site supervisors, head builders, quality assurance or control officers, or the like.
Simply by clicking on the MMS link sent by the Admin User to the mobile phone touch-point. No log-in required.
One tap, their language. Powered by Twilio, MMS is simply the best way to reach your audience compared to any other communication channel.
Typically, videos are under 2-minutes, but some are as long as 3-minutes. The short form video explosion is more than just a trend, it’s a fundamental shift in how we consume and interact with content in a world of shrinking attention spans.
Yes, the front-line, touch-point user, can toggle on the right hand bottom corner of the video to select their native language. The video will then speak & write in the language selected.
If you are an end user and your preferred native language is not listed when you toggle on the video then please contact support@buildtik.au and we will do our best to add your requested language.
No, the platform works on 1 x video = 1 x MMS. This allows the trade to have better retention of the information, without being overloaded.
If the tradie requires multiple videos, we suggest staggering the schedule times when the tradie will receive the MMS in his/her phone.
MMS (Multimedia Messaging Service) allows users to send rich content such as videos and audio files via a standard mobile text messaging, beyond the 160-character limit of SMS.
Yes, most but not all videos are interactive by using quizzes. This elevates learning and puts the touch-point user in the drivers seat, allowing them to be an active participant, and not just a passenger viewer.
A recent 2024 study, published in the Journal of Computer Science Applications found that when learners engage with video clips — especially those with interactive elements — they retain more knowledge, participate more actively, and feel more connected to the content. This helps improve student engagement and performance.
The videos cover Class 1a, 2, 7a, & 10a&b.
Simply by searching the video library, the builder or developer can WATCH or click and send the videos by MMS direct to the tradies mobile phone during the scheduling, purchase order, QA, or QC stage. One tap touch-point, no passwords or logins, the tradie selects his/her native language.
You can send videos by MMS in the moment, or schedule them to arrive in the future, right when your trades might need them.
Right into the palm of their hand.
You can search videos in many different ways;
The tradie will receive an embedded MMS (multi-media messaging service) link. Portrait is the king of mobile format, and vertical video reigns supreme. We all scroll, swipe, and tap in vertical orientation so that’s why the micro-learning videos have also been created this way. Learning on the job and in the moment!
No, only the Admin User has access to the video library.
At the end of each video, the source is referenced. The video will clearly state the credible evidence that highlights where the content information has been drawn and summarized from, detailing the clause or section. For instance, Section 2.7 of AS4654.2 (2012) or Section F8D4 of NCC V1 (2022).
One benefit of your subscription is the peace of mind that the video content is always current. Every 3 months the video catalogue is scanned and cross referenced with the NCC, Australian Standards, The Guide to Standards & Tolerances, Manufacturer Installation Guides, and Practice Notes. Any changes are then reflected in the video content.
Yes, quarterly. The alerts bell at the top of your dashboard will change to red. You can also contact us, with a video topic you would buildtik to consider making.
Selecting either a monthly, or annual (save 20%) subscription, gives you access to the entire library of short content videos, based on the number of Admin Users required. You can watch the videos in-house, or distribute them to your front-line trade infrastructure. An LMS like no other, no pay-per-view, allowing unlimited use.
No, there are no fees or charges. Trade contractors can simply click on the MMS link and view the video free of any charges.
No, once you pay for your subscription you will incur no additional charges. MMS telecommunication costs, video updates to reflect sourced material, and new video content are all included in your subscription. An LMS like no other, no pay-per-view, allowing unlimited use. All users must have their own data plans to run their devices.
Only the narrator & multi-lingual function has an AI link. Content material created, sourced, scripted, illustrated, animated, as well as video production & editing, is all be performed by real human expertise.
Builtik communicates engaging and interactive micro-learning videos that make a difference.
Source: Guo P Kim, “How Video Production Affects Student Engagement”, An Empirical Study 2014. Forbes, “How to incorporate video into your social media strategy”, Lindi Stafford 2017. MIT News, “In the Blink of An Eye”, Anne Trafton 2014.
Microlearning refers to short, focused bursts of learning content that build knowledge or understanding of a concept, process, or standard. Microlearning helps tradespeople recall or apply knowledge at the moment of need (e.g. “What’s the correct spacing for roofing screws on transverse flashing”).
Studies have shown that the limited resource when making decisions is not data, it’s time. Tradies are often time poor and want to get stuck into starting and completing a task without wasting time. Based on the current overload of formal documentation that underpins building installation tasks, at the point of making a decision, tradies can be so overwhelmed by the data that they don’t end up making the correct decision. Micro-Learning Videos fix that problem.
No, the subscription, which is built predominately for builders and developers, only allows access to the entire library of short content videos.
Yes, you can cancel your subscription at any time in the accounts section of your user subscription. No refunds are offered; your subscription will simply stay active until the end of your monthly or yearly billing period. Once the billing period renewal date is reached, your account will be de-activated.
Yes, if you are on an annual subscription plan you will be notified 14 days prior to the expiry date. This gives you the opportunity to plan or adjust your subscription plan depending on the number of Admin Users you anticipate needing for the next 12 months. If you wish to cancel, you must do this manually in your account prior to the next annual billing period in order to de-activate your account.
If you are on a monthly subscription, your plan will auto-renew unless you login to your account and manually cancel your subscription.
The mandatory inspections of the site registered building surveyor or inspector take place at the footings and frame stage, and then they are not back until the final stage to issue the Final Completion or Occupancy Certificate.
Weatherproofing and Waterproofing installation tasks predominately take place between frame and final inspection stages. They form part of a building system, reliant on cross-discipline trades and experienced supervision. This raises the question of who is checking the work?
Waterproofing plays a huge role on post construction performance, but the building inspector simply calls for the certificate!
Stormwater plumbing also plays a huge role, but again the building surveyor simply calls for the certificate.
The NCC sets out clear mandatory obligations when it comes to waterproofing and weatherproofing. However, at the final inspection, no building components are leaking so the site is signed off.
Building occupiers move in, they start using water. They start up heating and cooling systems. Rain and inclement weather begin to test the building envelope. The building starts to acclimatise into the new built environment and components move, shrink, and expand….. And the birth of Leaky Building Syndrome begins.
Starting at the top, the National Construction Code (NCC) is Australia’s primary set of technical design and construction provisions for buildings. As a performance-based code, it sets the minimum required level for the;- safety,- health,- amenity,- accessibility and- sustainability of certain buildings.
The NCC primarily applies to the design and construction of new buildings, and plumbing and drainage systems in new and existing buildings. For the construction industry, the (NCC) specifies the performance outcomes that must legally be achieved. The NCC sets rules to make sure construction Australia-wide is standardised, or on the same page, and that we are building sustainable, safe and healthy buildings.
Linked to the NCC are what is known as ‘Referenced Documents’. Often such documents are Australian Standards & Industry Guidelines. They provide greater detail and technical information, explaining the ‘how’ so that building compliance can be achieved.
The Building Permit also has a direct link with the NCC. Building permits are documents certifying that a proposed building complies with the relevant building regulations. ie they deal with compliance and follow the NCC. An occupancy permit is a document that confirms your building surveyor/inspector is satisfied the building is suitable for occupation. The surveyor has jurisdiction and a duty of care over compliance. The surveyor, however, has no role to play with building defects.
HB50, Glossary of Building Terms (2004) defines non-compliance as; Failure to achieve the performance or prescriptive criteria demanded by a regulation or other statutory requirement which may lead to non-approval of a project or item, and in extreme cases, to demolition.
Non-compliance is defined as work that is in breach of the building laws, which include the Building Act 1993, the Building Regulations 2018 and the Plumbing Regulations 2018. These include the minimum required standards that all building work must meet. For example, if a bathroom isn’t adequately waterproofed, it could be regarded as non-compliance and could lead to moisture problems. Work that is in breach of the building permit is also non-compliant.
It’s the building surveyor’s job to ensure building work complies with the requirements of the building laws
HB50, Glossary of Building Terms (2004) defines a defect as; A fault or deviation from the intended condition of material, assembly, or component.
In short, the NCC governs compliance issues. You can have a building signed off with an occupancy certificate, but be left with hundreds of defects. Also, over 80% of post construction building failure relates to water. The RBS/RBI will call for paperwork such as the Waterproofing Certificate or Plumbing Certificate to sign off on the building but often not actually physically check any of this work.
Just because works are not linked to the NCC or Referenced Documents under the NCC, does not mean you cannot be pursued. Building defects are what all builders and trade contractors warrant for 10 years.
The Domestic Building Contracts Act 1995 defines the term defective as;
Builders and tradespeople must honour the implied warranties in the Section 8 of the Domestic Building Act 1993 which require that they:
Implied warranties automatically apply to all domestic building work, regardless of the cost or whether or not there is a written contract. They also apply to Class 2 Buildings which is low-rise multi-unit developments or residential high-rise.
buildtik has cracked the code with a unique data set linked to building defects that aims to mitigate your risk and eliminate unnecessary defects.
No, in the current climate, as a builder you should not assume that your trade contractor understands everything about their trade. When things go bad, it’s the builder that often wears the client blame.
According to the Association of Professional Builders “In 2023 the residential construction industry witnessed a significant improvement in supply chain fluidity, which positively impacted the timely delivery of projects. Despite this progress, challenges persisted to project management, primarily due to subcontractors. The ongoing challenge with sub-contractors’ points to deeper issues in the industry, such as labour shortages, coordination complexities, and the need for better quality control measures. For builders this highlights the importance of investing in stronger subcontractor management practices to ensure project success.”
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